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CRCGSC.R.C.G.S

Conduct & Consumer Protection — across countries

InstrumentTypeCountryYearSource
RBI Digital Lending Directions, 2025 Direction India 2025 source
RBI Master Directions on Fraud Risk Management, 2024 Direction India 2024 source
Credit Information Companies (Regulation) Act, 2005 Act India 2005 source
Consumer Protection Code Regulation Ireland 2012 source
Financial Services Act 2013 (FSA) Act Malaysia 2013 source
DateEntityCountryActionPenaltySource
22 SEP 2026 Hero Fincorp Limited India Monetary Penalty 1,000,000 INR source
18 JUN 2026 HSBC Bank Australia Limited Australia Civil Penalty (Court-ordered) 35,000,000 AUD source
12 JUN 2026 Union Standard International Group Pty Ltd; Maxi EFX Global AU (EuropeFX); BrightAU Capital (TradeFred) Australia Civil Penalty (Court-ordered) 300,200,000 AUD source
27 MAY 2026 Westpac Banking Corporation Australia Civil Penalty (Court-ordered) 26,000,000 AUD source
25 MAY 2026 Walker Stores Pty Ltd (trading as Snaffle) in liquidation Australia Civil Penalty (Court-ordered) 33,500,000 AUD source
27 MAR 2026 Union Bank of India India Monetary Penalty 9,540,000 INR source
27 MAR 2026 Bank of India India Monetary Penalty 5,850,000 INR source
23 MAY 2025 Union Bank of India India Monetary penalty 21,608,795 INR source
24 APR 2024 Kotak Mahindra Bank Limited India Business restrictions (cease and desist) — source
4 MAR 2024 IIFL Finance Limited India Business restrictions (cease and desist) — source
31 JAN 2024 Paytm Payments Bank Limited India Business Restriction — source
10 OCT 2023 Bank of Baroda ('bob World' app) India Business Restriction — source
8 MAR 2022 The Nabapalli Cooperative Bank Ltd., West Bengal India Monetary penalty 1,060,000 INR source